- All orders are subject to product availability.
- Once your order ships, you will be notified by email.
- Sales tax is charged according to the state or province to which the item is shipped.
- If there is any damage to the packaging on delivery, contact us immediately.
Why we don't include shipping prices on some products
Shipping costs are based on the weight and volume of your order and the delivery method.
Some websites will offer you an inflated fixed rate for shipping and others will wait until the last minute to give you a shock with high rates - we believe in offering a fairer option. We deliver on the promised price, meaning you pay the figure you’re quoted for the goods, nothing more.
We do this because the actual cost of shipping can vary a lot - and there are a few different circumstances that can affect this, including:
- Whether the products are shipped directly from us as the manufacturer or from a warehouse.
- If they need to go through customs.
- Where you need them shipped to.
We don’t do bait and switch nor offer misleading shipping prices. We don’t expect you to go through the checkout, and then get the surprise of high shipping rates, a trick that some online retailers do. We don’t like having that done to us, and we won’t do it to our customers.